Shenzhen Hi-Chipcom Electronics Co., Ltd.

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Download Center Questions and answers
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How is your after-sales service?

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Hi-Chipcom Electronics aims to provide our customers with safer battery packs. We will provide you with a 12-month warranty and proactive solutions for any problems.

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Do you still provide battery chargers?

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Yes, please remember to let us know when sending an enquiry. Please note that the charger requires additional charging.

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What is the shipping and delivery time?

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Normally, the battery will be shipped via Express (such as DHL, TNT, FedEx and UPS), and the delivery time is 3-5 working days. Or DDP service, the delivery time is 12-15 working days. Airline and sea

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What is the delivery time?

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It takes 10 to 15 working days for samples. Mass production will take 25 to 30 days. It depends on the quantity.

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Do you have a MOQ limit?

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Yes, we have a MOQ limit for mass production, but it depends on the battery model. Please contact us.

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Can I order samples?

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Yes, we can provide you with samples to test the quality and appearance. Production starts only after confirming the samples.

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What if I can't find the battery model suitable for our product?

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We may not be able to update some new models online in time, you can contact us at any time to check, and we can provide customized designs.

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Do you accept OEM/ODM orders?

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Yes, we are a professional battery manufacturer with our own experienced R&D team. Please feel free to contact us to understand your requirements or any ideas.

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What are the main products of Hi-Chipcom?

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Rechargeable batteries, lithium polymer batteries, cylindrical batteries and power battery packs.

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Are you a manufacturer or a trading company?

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We are the factory direct sales of batteries, located in Shenzhen and Shandong.

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